insureNXT 2025: AI Meets Reality – and We Help Shape It

News, 21/05/2025

Two days of straight talk: insureNXT 2025 in Cologne made one thing clear – artificial intelligence is no longer a vision of the future. It has become a strategic lever for insurers. No buzzwords, no guesswork – just clear requirements, tangible solutions, and one critical question: How can AI be integrated responsibly, efficiently, and effectively into existing systems?

For us at Sopra Financial Technology, the event was more than just a must-attend – it was a strong validation of our path: pragmatic, technology-driven, and backed by regulatory assurance.


What Moved the Industry at insureNXT 2025

Three core themes shaped this year’s discussions:

  • Unlocking the Full Potential of AI
    Strategic use of AI, responsible governance, and real-world use cases along the entire insurance value chain.
  • Growth & Embedded Insurance
    New distribution models, digital customer experiences, and platform strategies beyond traditional insurance products.
  • Scalable Innovation
    The integration of advanced technologies into established structures – secure, efficient, and future-ready.

What stood out: The focus was not on vision, but on viability. What actually works – and how? That was the core question across panels and conversations.


Three Trends That Matter

Our conversations with industry peers and insights from leading projects revealed three key takeaways:

  1. AI Has Arrived – But Use It Selectively
    Generative models are opening new doors, especially in claims handling and underwriting. But not every use case needs a large language model. Efficiency and relevance must take priority over hype.

  2. AI Is Not an Add-On
    Fairness, transparency, and governance are not side notes – they’re foundational to any trustworthy AI deployment. Robust frameworks are essential to manage risks and build trust.

  3. Automation Remains the Game Changer
    End-to-end process automation – from application processing to claims management – is still the most impactful AI application in insurance. Not a gimmick, but a sustainable efficiency driver.


Our Role: From Partner to Enabler

At Sopra Financial Technology, we don’t just observe the transformation – we actively drive it. Our ambition: technology that delivers, solutions that scale, and partnerships that endure.

Our approach combines:

  • Tailored project development and implementation
  • Regulatory-compliant operating models through our Regulatory Factory
  • Deep industry expertise and operational know-how

We see AI not as an end in itself, but as a tool to automate, stabilize, and scale processes. Our solutions are modular, cloud-ready, and consistently aligned with customer needs – from MVPs to full-scale digital platform strategies.


Our Take on insureNXT 2025

The event made one thing clear: AI is no longer a concept – it’s part of the business model. Those who don’t invest now risk falling behind.

Our key takeaways:

  • Partnerships will define success
    Closer collaboration between insurers, tech providers, and ecosystems will drive meaningful innovation.
  • Customer-centricity is non-negotiable
    Technology must create real value to fuel transformation.
  • Innovation requires governance
    Responsibly implemented AI builds trust and strengthens emerging business models.

insureNXT 2025 sent a clear signal to the market. For us, it was both affirmation and motivation to continue on our path: as a reliable partner for digital transformation, regulatory certainty, and impactful innovation in the insurance industry.

Aaron Funccius und Antje Pfeifer

Any Questions? Please contact our colleagues directly:

Mail to Antje Pfeifer Mail to Aaron Funccius