The availability of your equipment is close to our hearts. We carry out the fault clearance process-controlled.
Automated monitoring of self-service devices with alarming in case of malfunction within the agreed service times
Fast and competent error analysis with the help of diagnostic tools
Immediate initiation and tracking of fault clearance measures (ticket system with online information)
Coordination of the cash-in-transit company and service technicians in the event of a malfunction
Transparency: ticket system with online information, detailed SLA reporting, status reports of the processes for the client