BaufiServiceApp

We are digitizing the lending business 
From payout to extension – finance quickly, smartly and paperlessly 

Our passion? Lean processes for you and your customers!

Did you know that every construction financing process involves an average of 30 documents? And that one in three customers wants a digital service that makes their journey to owning their own home easier?

With the BaufiServiceApp the construction financing process becomes quick, easy and digital. Benefit from automated processes and increase customer satisfaction at the same time. From document transmission to loan administration – everything runs smoothly and paperlessly. Experience the advantages of a smart customer solution that optimizes your processes and noticeably saves costs. 

Our expertiseYour advantages at a glance

Decisive plus: With the BaufiServiceApp you not only gain enormous efficiency, it also offers a decisive competitive advantage. With it, you can fulfill your customers' wishes better than your competitors - and thus increase your attractiveness in the highly competitive market. 

More efficient processes: Thanks to automated processes, processing time is noticeably shortened. 

Cost saving: You reduce your physical documents and IT costs. 

User-friendly integration: Pre-filled backend systems and data transfer directly from the app. 

Strengthen customer proximity: More customer satisfaction and long-term loyalty through digital services. 

Sustainability: You save resources through paperless, automated processes. 

Benefits for your customers: 

Easy document sending: Documents can be easily submitted by photo. 

Full transparency: The status of the loan check and the payment plan can be viewed at any time. 

Fast communication: Push messages and the chat function enable direct exchange. 

Flexible loan management: Make special repayments, adjust or pause installments – all in one app. 

Safe property viewings: Video calls directly from the app for a convenient and safe viewing.


The majority of customers measure good financial service in terms of time savings. 

4 out of 5 customers find something wrong with their bank’s digital tools. 

The positive customer experience often ends with the credit decision. 

One in three would like a digital service for real estate services. 

Digitally thought out

  • Native, user-friendly and functionally scalable white label app 
  • Consideration of common accessibility regulations 
  • Flexible hexagonal ports & adapters architecture and current interface technology 
  • Deployed on premise or as a container and cloud-based SaaS solution 
  • Connection of legacy systems possible 
  • Usage metrics for ongoing app optimizations 
  • Development, operation and support from a single source 

Unlimited possible uses



Digitalization of credit management

  • Multi-banking via PSD 2/3 / FIDA 
  • OCR and AI input management 
  • AI-based chatbot 


Rollover and cross-selling 

  • App sales for forward loans, top-up 

  • App sales for modernization loans 

  • Investment in further financing objects (capital investors) 



Ecosystem around construction financing and real estate 

  • Mediation of craftsmen and service providers 

  • Mediation of insurance related to real estate 

  • Integration of partner solutions (e.g. land register extract, site plan) 

Customer focused in all facets 



Request payouts 

  • Fast, paperless document submission 

  • Transparency about required documents and processing status 

  • AI-powered document review and data extraction



Stay in touch with the bank 

  • Chat function with image upload 

  • Video telephony with location transmission 

  • Real-time notifications of new messages or status changes 



Manage loans 

  • Changing the clearing account 

  • Arrange rate adjustments or rate breaks 

  • Evaluate and carry out special repayments 



Cross- and up-selling across the entire life cycle of the property 

  • Tailor-made offers based on term, energy certificate, etc. 

  • Importing partner offers relating to family and home 

Take the first step Contact us today

Let us bring efficiency and customer orientation together - for your competitive edge. 

Tobias Weiler

Product Owner BaufiServiceApp

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